1.          Purpose of Policy

This Privacy Policy applies to our collection, use, disclosure and handling of personal information, and to all such personal information we may collect via our Website or in the course of providing our Services.

2.          Collection

We may collect personal information from you in a number of different ways, including directly from you or in the course of our dealings with you, when you provide personal information to us via the Website, or when you contact and correspond with us. The personal information we collect about you may include (but may not be limited to) your name, email address, residential address, telephone number, and payment card information. 

3.          Use and Disclosure

We may use or disclose your personal information for the purpose for which it was collected and in accordance with Australian law, such as:

·      to provide you with the Services;

·      to verify your identity;

·      to contact you;

·      to manage our relationships with our third party providers;

·      to offer additional products and services and other special offers and promotions related to the Services;

·      to promote our Services to our clients and individuals who may be interested in our Services either for the business with which they are associated or personally and to provide them with information about developments, events or other products or services that may interest them, by way of direct marketing and otherwise;

·      to facilitate our internal business operations, including to fulfil our legal requirements, to provide customer support, to support and manage our employees, to protect our property, to prevent and investigate crime or possible crime, and to provide information to external service providers so that they can provide financial, administrative or other services in connection with the operations of our business; and

·      to communicate with others for one or more of those purposes.

We may also use and disclose your personal information for a secondary purpose that is related to a purpose for which we collected it, where you would reasonably expect us to use or disclose your personal information for that secondary purpose.

We may also disclose your personal information to third parties, including:

·      where you have expressly or impliedly consented to the use or disclosure;

·      where the use or disclosure is authorised or required by or under an Australian law or court/tribunal order; and

·      with third party service providers we use in conducting our business (including, without limitation, insurance brokers, banks, external photocopying providers, document production, legal outsourcing providers, billing or data storage services, email filtering, virus scanning and other technology services providers, marketing partners, advertising partners, research firms, marketing platform providers (including social media services) and archival services providers).

Some of the third parties to whom we disclose your personal information may be located outside Australia. For example, we may disclose your personal information to external national or overseas facilities in the course of conducting information and data processing, back up and scanning or for the purposes of obtaining other services from third parties.

4.          Third Party links

Through your use of the Website you may receive or access links to third party websites and/or the opportunity to share on social media (such as the “Share” or “Like” features on Facebook). Your access to such third party websites or use of social media features is subject to the privacy policies and practices of those third party web sites and/or social media providers. We do not control the collection, use or disclosure of any information on such third party links. You may access the Website or App through links on third party web sites. By entering the Website or App through a third party web site you may be allowing such third party's website to view any information you provide to us. We are not responsible for the privacy practices or the content of any third party websites. We encourage you to review the privacy policies of any third party websites through which you access the Website.

5.          Information about events and our services

We may contact you via email, SMS or other means in order to provide you with updated information about the Website or Services. If you do not wish to receive any such information, please contact us as set out below.

6.          Access and Changes

You have a right to request access to or correction of your personal information held by us. If you wish to access, correct or update any personal information we may hold about you, please contact us as set out below. However, we may charge for providing access to this information and we may refuse access for a valid reason. If we refuse you to access or correct your information for a valid reason, we will advise of the reason(s) at the time of your request.

7.          Opting out of marketing emails

You may opt out of receiving promotional emails from us when you complete an order, or you may unsubscribe at any time by using the link included on all marketing emails. If you choose to opt out of receiving promotional emails, you will only receive emails in connection with the Services you have requested. To opt out of receiving targeted content and advertisements on our Website you can change your browser options to stop accepting cookies or to prompt you before accepting a cookie from any web site. You will be able to access and use the Website with cookies disabled, but the user experience may not be customised to your interests and needs. 

8.          Complaints process

We take privacy questions and complaints seriously. If you have any questions or concerns about our collection, use or disclosure of personal information, or if you believe that we have not complied with this Privacy Policy, please contact us via our contact page on the Website. We will investigate the complaint and determine whether a breach has occurred and what action, if any, to take. When contacting us, please provide as much detail as possible in relation to the query, issue or complaint. We will aim to respond to or resolve any such question or complaint in a timely and efficient manner, and our target response time is 30 days. We request that you cooperate with us during this process and provide us with relevant information we may require.

9.          Storage and security of your personal information

We may store your files in hard copy or electronically in our ordinary IT systems. These may include Australian-based cloud servers or the servers of third parties within Australia. We will take reasonable steps to keep any personal information we hold about you secure. However, except to the extent liability cannot be excluded due to the operation of statute, we exclude all liability (including in negligence) for the consequences of any unauthorised access to your personal information. Please notify us immediately if you become aware of any breach of security.

10.       Changes to this Privacy Policy

We may change this Privacy Policy at our discretion. By continuing to use the Website or Services, you accept this Privacy Policy as it applies from time to time.

11.       Defined terms

In this policy, the terms below have the following meanings:

 “Services” means the services supplied by us in connection with the Website, any App, and our business generally.

“We, us and our” means PBSK Management Pty Ltd t/as Bamboozled Quizmasters and includes our subsidiaries, agents, employees, officers, representatives, affiliated or related entities, assigns and successors.

“Website” means our website www.bamboozledquizmasters.com.au

“You” means you, the person accessing or using the Website and / or the Services.